Thierry Lavalley, General Manager of the Grand Hotel Kempinski Geneva and the winner Helena Nascimento © RK
Helena Nascimento, General Housekeeper of the Grand Hotel Kempinski Geneva, received the European Hotel Awards 2019 trophy | General Housekeeper of the Year, during the European Hotel Awards ceremony, in partnership with Champagne Collet, which took place in Geneva on Monday March 18, 2019.
All the members of the selection board of the European Hotel Awards and Jérôme Chapman, President and founder of the European Hotel Awards by References, awarded Helena Nascimento strong> of the title General Housekeeper of the Year – European Hotel Award 2019, for the exemplary work carried out at the Grand Hotel Kempinski Geneva, with 420 rooms. This European Hotel Award was presented by Madame Fabienne Rollandin, Head of International Relations at Glion School.
he winners of the European Hotel Award 2019 © RK
A total of eleven winners were honored with this annual institutional trophy. the European Hotel Award General Housekeeper of the Year trophy is a high value trophy, honoring the human qualities and professional skills of the winner.
Helena Nascimento, a journey of excellence
Helena Nascimento began her career at the Grand Hotel Kempinski Geneva (5*). She has been there since 1989, and started out as a chambermaid. Thus at the Grand Hotel Kempinski Geneva, she went through all the levels of her profession to be promoted to general housekeeper in 2009. Entirely passionate and motivated by her profession, Helena Nascimento leads a brigade of 90 people.
“I am very touched by this European Hotel Awards Accolade and I take this opportunity to also dedicate it to my entire team. The hotel general housekeeper and her teams are totally committed people who guarantee the quality of the service offered to customers in the rooms,” she confides to us.
Hotel Partners & Hoteliers participants since 2018
Tags: EHA 2019
, European Hotel Awards
, General Housekeeper of the Year
, Gouvernante Générale du Grand Hotel Kempinski Geneva
, Helena Nascimento